Student Services
 

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Career Services
Career Services offers a comprehensive program of services. Counselors assist students in assessing skills, interests, and work values; developing decision-making skills; identifying and exploring career options; connecting academic majors to internship opportunities and future careers; preparing for graduate/professional school; and planning job search strategies. Counselors also offer daily drop-in hours for review of resumes and cover letters. Each semester, Career Services offers two one-credit courses (Univ 100 and Univ 300) to help students enhance their career decision-making skills and better understand how to connect their academic experiences with the world of work. An interactive computer-assisted program (called SIGI+) is also available to help students with self-assessment and information about career options. The Career Resource Center maintains information on WSU majors, occupations, job search and graduate school preparation materials, employer literature and directories, and Internet resources. In addition, Career Services sponsors two major career fairs and associated events each year.

Through on-campus interviews, students can interview for internship and permanent employment with employers who recruit at WSU. Students registered with Career Services may also take advantage of the resume referral service to access employers who are interested in WSU students but not planning to come to campus. Career Services also maintains extensive current job and internship listings in partnership with MonsterTRAK Corporation.

Career Services offers placement/credential file service. Primarily used by education graduates or students applying to graduate or professional schools, placement/credential files hold letters of recommendation.

To access job and internship listings, register with us, check services and upcoming events, visit our Web site. For more information, please visit us in 180 Lighty, call (509) 335-2546, or e-mail carserv@wsu.edu.

WSU Children's Center
WSU Children’s Center offers part- or full-time child care for six-week- to 12-year-old children of WSU students, staff and faculty. One hundred and seventy-one children (ages six weeks to 12 years) are housed on Olympia Avenue. Licensed by the Washington Department of Social and Health Services and accredited by the National Academy for Early Childhood Programs, the center is designed to meet child care needs of parents while providing intellectual, social, emotional, and physical growth opportunities for children. Activities vary from quiet to active, group to individual, structured to unstructured. Children are grouped developmentally by age. Snacks and lunches are provided.

The center is also available to students for observation and participation for classes. Work-study jobs are also available. Further information may be obtained by calling (509) 335-8847.

Counseling and Testing Services
WSU Counseling Services offers specialized individual and group counseling and consultation services without charge to regularly enrolled students. A staff of professionally trained counselors is available to provide confidential assistance to students with personal, social, academic, or couple concerns. Groups and workshops are provided to help students with personal development and adjustment and to cope with such issues as eating disorders and sexual assault and abuse. Crisis services and consultation are available on a 24-hour basis. Call (509) 335-4511 or stop by 280 Lighty Student Services for appointments or information, or.visit our Web site.

Testing Services provides the university with a comprehensive testing program. National, state, and personal testing is available by appointment (509) 335-1744.

Disability Resource Center
The Disability Resource Center (DRC) coordinates accommodations for students with disabilities in academic programs. Accommodations may include modified test taking, textbooks on tape, sign language interpreters, note takers in classrooms, and accessible transportation. Services available include all appropriate accommodations that provide equal access, alternative testing environments, the use of adaptive equipment, and referrals.

The center provides disability awareness training for WSU faculty, staff, and students. The center works cooperatively with all university programs to meet the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. The DRC promotes and encourages self-advocacy for students with disabilities.

For additional information contact the Disability Resource Center, Administration Annex, room 205 or call (509) 335-1566, or visit our Web site.

Educational Telecommunications and Technology
Educational Telecommunications and Technology (ETT), is responsible for public broadcasting, interactive video services, Web-based audio and video applications, and other telecommunications services. ETT can trace its history back to a Morse code radio transmitter built by the mechanical engineering faculty more than 90 years ago. Edward R. Murrow first used a microphone at KWSC in the latter 1920s. Television was demonstrated on the campus in 1939. WSU became one of the first universities to use interactive video instruction in 1980 and now operates one of the two or three largest such systems in the country.

Broadcasting: WSU operates thirteen NPR-member radio stations and two PBS-member television stations serving significant audiences in Washington, Idaho, Oregon and (radio only) British Columbia.

The public radio stations operate as Northwest Public Radio, eight of them as a "NPR and Classical Music” network and five as a “NPR News” network. All stations except KWSU(AM) operate 24-hour services. Both networks can also be heard on the Web. Northwest Public Radio has studios in Pullman (main), Bellingham, Moscow and Richland.

WSU has separate PBS memberships for its stations in the Tri-Cities and Pullman. KTNW, Ch. 31, Richland, has a full PBS membership and runs the main PBS program schedule. KWSU-TV, Ch. 10, Pullman, runs a selective mix of PBS programming and other educational programming. There are studios in Pullman (main) and Richland. This division also provides a substantial level of videostreaming services for the WSU community and operates the K-20 Education Network Eastern Washington satellite teleport. More information on WSU's public television services are found at www.kwsu.org.

WHETS: The Washington Higher Education Telecommunication System (WHETS), operates nearly three dozen interactive video classrooms statewide interconnected with telecommunications facilities provided by the Washington K-20 Education Network. It also has dial-up ISDN access to any public university, community college or school district in the state as well as out-of-state educational facilities and has Internet-based videoconferencing capabilities as well. WHETS was originally built to interconnect WSU’s campuses and courses originate from each site.

WHETS provides about 13,000 hours per year of usage, 90% of it for classes and the remainder for meetings involving about 15,000 participants. There are nearly 8,000 enrollments and about 800 average annual FTE students involved in 270 WHETS courses.

Gay, Lesbian, Bisexual, and Allies Program and Center
The WSU Gay, Lesbian, Bisexual, and Allies Program and Center educates, supports, and advocates for glbt faculty, staff, and students and their allies, challenging intolerance and discrimination and working to create equal access, opportunity, and inclusion at every level of the institution. The GLBA Program offers educational programming and presentations for classes, organizations, and living groups. The program actively supports research and curricular developments that integrate glbt-related scholarship in the University. The Center’s library includes books, magazines, videos, and newspapers. The program provides a broad spectrum of referrals and information for the campus community, and a lounge that serves as a gathering space, meeting room, and study area.

For more information about the GLBA Program, contact the program office, Compton Union Building, Room B19A, (509) 335-6388, or visit our Web site.

Human Rights, Center for
The Center for Human Rights (CHR) seeks to integrate principles of equal employment opportunity, affirmative action, and fair and equitable treatment of all Washington State University (WSU) constituents into all academic and employment activities and practices throughout WSU. To meet that objective, CHR (1) provides leadership by enhancing the human rights education of all WSU students, faculty and staff, and by developing innovative and interdisciplinary programs, trainings and activities that will improve the effectiveness of human rights in the entire University community; (2) seeks to ensure that all WSU employment and recruitment practices comply with state and federal equal employment opportunity and affirmative action mandates; (3) assesses, develops and implements WSU’s affirmative action plan in compliance with state and federal regulations; (4) reviews and investigates all complaints of discrimination and sexual harassment, and advises faculty, staff and students on appropriate management of such issues; (5) aims to enhance WSU’s academic and organizational effectiveness through proactive assessment of workplace and classroom climate issues, development and implementation of action plans, and climate monitoring; and (6) maintains a library of equal employment opportunity, affirmative action, human rights, discrimination and sexual harassment information and resources.

CHR works closely with professionals in the fields of law, human resources, and conflict resolution to address individual and university concerns, and acts as an information resource for state and federal agencies.

For more information contact the Center for Human Rights, French Administration Building 225, Pullman, WA 99164-1022, (509) 335-8288, Fax (509) 335-5483, rights@mail.wsu.edu.

Multicultural Student Services, Office of
The Office of Multicultural Student Services' primary purpose is to provide services and programs that recruit, matriculate, and graduate students of color (African American, Asian American and Pacific Islander, Chicano/Latino, and Native American). Other goals are to expand cultural awareness, to celebrate our differences and similarities, and to heighten the appreciation of cultural and racial diversity within the university and the Pullman communities.

The unit is comprised of an Administrative area, Community Relations and Retention Services, including four multicultural student centers (African American, Asian American and Pacific Islander, Chicano/Latino, and Native American).

The recruitment coordinators travel extensively to meet with students of color in high schools and community colleges. The recruiters present information about WSU and guide students through the admissions process. They also work closely with communities to plan early outreach programs and to bring students to campus.

The counselors serve as academic advisers, advocate for students, assist in problem solving, direct and develop programs, make referrals to other departments and services on campus, and provide information on scholarships, internships, careers, and graduate programs. Each counselor has an office in his or her respective student center. These student centers offer a number of services such as social support, a study area, and a gathering place for student organizations.

For more information, contact The Office of Multicultural Student Services, Lighty Student Services Building, Room 190, (509) 335-7852, or on the Web.

Music and Theatre
The School of Music and Theatre Arts (SMTA) presents a varied program of concerts, recitals, plays, workshops, and master classes each year. These presentations given by faculty, students, and visiting artists are listed in the “Arts on the Palouse” calendar and in a monthly calendar of events which is available on the SMTA Web site at libarts.wsu.edu/musicandtheatre or by calling (509) 335-8525, the SMTA events line.

The Music Program, in addition to the presentations listed above, supports several performance organizations with enrollment open to all WSU students by audition. Students interested in continuing their musical experience through enrollment in one of the ensembles are encouraged to contact the Music Program for further information; call (509) 335-7757.

Theatre presents a widely varied year-round program offering many opportunities for participation: six major productions in Daggy Hall theatres as well as many experimental and student-directed productions. Interested students should contact the Theatre Program at (509) 335-7447 for information regarding any aspect of the program: performance, technical, or management. Auditions are open to all members of the university and community. Participating WSU students are required to be enrolled in Applied Theatre Studies. For more details, contact our Web site.

Observatory and University Planetarium
The James Richard Jewett Observatory is the gift of Mr. and Mrs. George F. Jewett of Spokane and is named in honor of Mr. Jewett’s father, a former professor of ancient languages at Harvard University. The observatory houses a 12-inch refractor with a visual lens and a 25-foot revolving dome.

The University Planetarium is located in Sloan Hall, Room 231. Information about open house and group tours of either the observatory or the planetarium can be obtained by contacting the Program in Astronomy, (509) 335-1698.

Ombudsman Office
The Ombudsman Office is a neutral and independent resource designated by the University to receive and informally investigate complaints, grievances, and suggestions. The office seeks prompt, equitable, and reasonable solutions to personal and organizational problems and supplements rather than replaces other regular university appeal and grievance procedures. Students, faculty, and staff may contact the office for confidential information and assistance at (509) 335-1195 from 8:00-5:00, Wilson Hall, Room 2.

Speech and Hearing Clinic
The Speech and Hearing Clinic provides complete evaluative and rehabilitative services to students with speech, language, or hearing problems, including communication disorders involving defective articulation, stuttering, voice pitch and quality, and speech and language problems resulting from brain injury or neuromuscular disability. Students with auditory processing disorders and learning disabilities may receive special help at the clinic. Speechreading and auditory training, as well as evaluations for fitting of hearing aids and assistive listening devices, are conducted.

Application may be made to the Speech and Hearing Clinic of the Department of Speech and Hearing Sciences, Daggy Hall, Room 133, (509) 335-1509.

Student Advising and Learning Center (SALC)
The Student Advising and Learning Center, located in Lighty Student Services Building, Room 260, provides students responsive and timely services, programs, and academic advising prior to and after enrolling at the university, facilitating their enrollment, retention, academic success and progress to graduation. Students with questions on academic programs, degree requirements, certification into majors, services available, or students in need of help with study skills, reading, writing, test taking, or advising should call the center, (509) 335-6000 or (888) 978-7252. The center faculty and staff are responsible for:

• Coordination of advising.
• Access to Freshman Seminar Program.
• Operating the Transfer Center and providing assistance to transfer students.
• Assistance with study skills.
• Assistance with test-taking skills.
• Access to computer-based learning and multimedia development.
• Tutoring in a wide range of subjects.

SALC provides educational opportunities and retention services for students throughout the university. The center offers academic advising and counseling, individual and group tutoring, assistance to students with special learning needs, and media- based learning skills classes. Tutorial assistance in reading, writing, science, math, and study and test-taking skills is available. Tutorial assistance in most General Education Requirement courses is provided.

Students may be assigned an Advisor in the SALC program upon entrance to the university or as a retention condition. Students may also be referred to the SALC at any time by faculty members, counselors, and others for any of the services it provides. The staff is available daily in Lighty Student Services Building, Room 260, (509) 335-6000.

Student Computing Services
SCS offers many technology opportunities to students and faculty across campus. SCS Technology Labs have available PC and Macintosh computers, Internet, work processing, spreadsheet, multimedia and other commonly used software. In addition, a variety of special hardware such as laser printers, color printers, scanners, CD-ROM burners, Zip drives, DVD drives and others are provided. Also, digital cameras, digital video cameras and wireless-ethernet laptops are available for checkout in the labs. SCS Technology Labs are located in Gannon/Goldsworthy 58, Stephenson Residential Complex 206, Streit Hall 60, Honors Hall 10 and SCUE 302-402. A Student Technology Consultant is always on duty to assist customers with using the computers and software. Students living in a residence hall have unlimited access to the residence hall labs in Stephenson, Streit, Gannon and Honors. In addition to unlimited residence hall lab access, free software training is available to residents in Thompson 1. For students living off-campus semester, yearlong and hourly passes are available for purchase at each lab or can be purchased directly from the registration page in METRO. Students purchasing yearlong or semester passes also have access to free software training in Thompson 1.

The SCS Student HelpDesk is located in ITB 2071. HelpDesk consultants are available to answer questions about UNIX and Network ID accounts. In addition, the HelpDesk provides Network Support Services (NSS) to students, both on and off-campus, who connect to the campus network using either ethernet or the WSU Dial-up modem pool. NSS also helps with other network related issues such as virus elimination. Students can receive help with many Information Technology services by coming to the HelpDesk in ITB 2071 or by calling (509) 335-HELP.

SCS also offers the ResNet program which provides ethernet cards, cables and installations to students living in the residence halls on campus. While ethernet cards and cables are available for purchase in the five labs, Network Support Services, for a fee, can help students who wish to bring their computer into ITB 2071 or make an appointment to have a technician come to their room.

Student Health and Wellness Services
Health and Wellness Services provide primary health care to students, including treatment for acute and chronic illness, injuries, accidents, women’s health, contraception, STDs, food preoccupations/disorders, pregnancy tests, allergy shots, immunizations, wart treatments, counseling, and information on health and preventive care. Our staff of physicians, physician assistants, nurse practitioners, and registered nurses see patients by appointment, with urgent care for emergencies available as well. A registered nurse is available to students by telephone 24 hours a day. Located in the same building with Pullman Memorial Hospital on the south end of campus, the clinic is open 9 a.m. to 5:45 p.m., Monday through Friday, and 10 a.m. to 2:30 p.m., on Saturday. Call (509) 335-3575 for an appointment or information or to speak with the telephone nurse.

The Health and Wellness Services Pharmacy, located on the first floor of the hospital building, is open from 9 a.m. to 5:30 p.m. Monday through Friday. Call (509) 335-5742 for information.
When the Health and Wellness Services clinic is closed, emergency care can be obtained through the hospital's emergency department.

The Health and Wellness Services Wellness Programs are staffed by the Director of Campus/Community Prevention Services, a substance abuse coordinator, a sexuality education coordinator, a fitness coordinator and a health educator. Located in the center of campus in room 305B of the Administration Annex Building, the Wellness Programs' offices are open from 8 a.m. to 5 p.m. Monday through Friday. Call (509) 335-5759 for information.

Student Recreation Center
The Student Recreation Center on the Pullman Campus of Washington State University is primarily dedicated to serving the full range of indoor recreational needs and interests of WSU students during their free time. The Center’s facilities and programs are designed and administered to deliver this service to all students regardless of physical ability and experience.
Drop-in, open-time recreation is the primary intended use of the center, which offers 160,000 square feet of state of the art recreational and fitness equipment including pool; spa with cascading waterfall; elevated 1/8-mile track; sport court for indoor soccer and roller hockey; volleyball, basketball, and badminton courts; racquetball/squash courts; free weight and cardio fitness training; wellness programs featuring massage therapy, personal trainers, physical assessment profiles, and weight loss program; food bar, indoor lounges with sitting areas, games, fireplace, outdoor sundeck, and other amenities.

The Student Recreation Center is also a fully-accessible gathering place for students, enriching their social life and enhancing the sense of community and wellness at Washington State University. The Center provides areas throughout the facility where students can socialize whether or not they are engaged in recreational activities.

Students taking 7 credits or more are automatic members of the SRC through a fee paid with tuition. Students with less than 7 credits can purchase memberships at the SRC during operating hours. For further information, please call (509)
335-UREC, or visit our Web site.

Student Support Services Program (SSSP)
SSS at Washington State University is a federally funded college academic assistance TRIO program. The program is designed to provide comprehensive academic support services on a one-to-one basis, developed for a student’s personal, academic, and social success. Services include: academic advising, college orientation, college success workshops, career/personal counseling, tutoring, mentoring, study skills training, financial aid assistance, technological support, scholarship opportunities, cultural enrichment activities and referral services.

To determine eligibility, college students must: be a U.S. citizen or legal resident, be enrolled or accepted for enrollment at WSU, and be one or more of the following:
• First generation college student (neither parent has received a baccalaureate degree)
• Student from historically limited income families (this is according to prescribed federal guidelines-contact SSS for qualifiers)
• Students with a documented disability

SSS enrollment is limited. Students are accepted on a “first-come, first-serve basis.” All services are provided at no cost to participants. Interested students must submit a completed “Initial Information Form” to the SSS office located in Lighty 260, Student Advising and Learning Center (SALC). Students may contact SSS at (509) 335-7324, or e-mail via our Web site for further information.

Transfer Center
The Transfer Center, located in Lighty Student Services Building, Room 260, serves transfer students in a variety of ways:

• Provides incoming transfer students with a clearly identified point of contact to begin the transfer process and ensure a smooth transition to WSU.
• Provides transfer students with responsive and timely programs, services, and academic advising prior to and after enrolling that facilitates their enrollment, retention, and progress to graduation.
• Provides preliminary academic advising for transfer students seeking admission to WSU. Connects transfer students entering as certified majors to academic departments. Works with Career Services to assist undecided students in academic major search and selection.
• Oversees academic advising for transfer students enrolled at WSU who have not declared a major.
• Assists transfer students in developing academic goals and plans and realistically evaluating progress toward these goals.
• Conducts outreach workshops on advising, general university requirements, academic regulations, university procedures, learning, and other academic success strategies both on and off campus.

Transfer students may contact the Transfer Center at (509) 335-5171, (888) 978-7252, transfer@mail.salc.wsu.edu, or at our Web site.

Telephone Services for Students
The Information Technology PhoneDesk provides telephone service to all University residences and administrative offices.

Residence Halls: All residence hall phones come with an easy to use, quality voice mail system and a data connection.  While there is no monthly bill for telephones in residence halls, long distance calls are paid for by the resident.   Calling cards work in residence halls or students may apply for a Personal Authorization Code (PAC) for long distance dialing.  PAC numbers work from all residence halls, and most publicly available phones on campus.  With a PAC, the resident receives a monthly statement that includes a list of all long distance calls, their destination, duration, and cost.  The actual bill comes through the student account and is payable at University Receivables.

University Apartment Options: Residents of university apartments, with the exception of Yakama, may select WSU Centranet phone service or contract directly with Verizon. Verizon service is not available in tandem with WSU Centranet service; students must choose one or the other.

WSU Centranet service is billed through the student account and has a lower installation fee than Verizon. However, Verizon's monthly billing varies by the service selected and, as quoted, does not include state and local taxes and fees.  WSU Centranet limits the caller to Sprint service; no other long distance carrier is available.  This service is helpful to students sharing an apartment, as the line can be restricted to PAC use.  This allows each student to be individually charged for his/her own long distance calls.  The monthly charge is billed to only one student.  WSU Centranet service comes with several features, such as call waiting, call forward, conference calling, etc.

Verizon service is available by contacting Verizon directly. With Verizon, a resident has their choice of long distance carrier as well as different monthly service plans.  While Verizon installation fees are higher than WSU Centranet service, the monthly fees are less expensive, before city and state tariffs.

Yakama Apartments: Yakama apartments are wired directly to WSU’s telephone switch and service is provided by WSU.  Ethernet, providing high speed, uninterrupted data communications is available at Yakama apartments. In addition, voice mail and analog service is also available.

Women's Resource Center
The Women’s Resource Center acts as an advocate for diversity by supporting the perspectives of women in institutional goal setting and programming. The purpose of the center is to facilitate a supportive and welcoming environment for women of all races, classes, ages, ethnic origins and sexual orientations.

The Women’s Resource Center provides specialized programs and services which address the unique concerns and needs of women. The Women’s Transit Program is coordinated by the center. Support services for women student organizations are provided, as well as individual referral services to university and community agencies.

For additional information, contact the Women’s Resource Center, Wilson Hall, Room 8, (509) 335-6849. The Women’s Resource Center is open from 8:00 a.m. to 5:00 p.m., Monday through Friday. Visit our Web site for more information.

-From the 2003-04 WSU Catalog

         
                         
 

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