Next time you're in Pullman on a weekday, make sure you stop by to visit the Marc P. Bates Observation Room to see the action first hand. If your timing is right, you'll see our crew making the very same cheese and ice cream you enjoy at Ferdinand's, however there are days when we have to take a break from making the goodies and spend the entire day cleaning. Even then, there's about 20 minutes of videotaped footage available - making it possible for you to watch us create our yummy cheese and ice cream. If you're making a special trip you might want to call ahead to see what the production plan is for the day.