Washington State University
BUSINESS POLICIES AND PROCEDURES MANUAL

SAFETY AND SECURITY
50.30
Revised 2-08
Business and Finance
335-5524
Human Resource Services
335-4521

Workplace Violence

PDF link

POLICY

The University is committed to maintaining an environment that is free from all acts or threats of violence perpetrated by or against employees, students, or members of the public.

While on University property or while conducting University business at other locations, each employee, student, or individual is prohibited from subjecting any other employee, student, or individual to any violence or threat of violence.

Violent action on University property or facilities, or while on University business, will not be tolerated or ignored. Individuals who engage in violent or threatening behavior may be:

Applicability

This policy applies to:

RESPONSIBILITIES

Employees

All employees:

Manager/Supervisor

The manager or supervisor is responsible for completing and submitting a Workplace Violence Incident Report form to the campus Human Resource Services (HRS) office to report each incident. HRS offices are located at the Pullman, Spokane, Tri-Cities, and Vancouver campuses.

To obtain copies of the form, complete and/or print the blank master on 50.30.8.

Physical Injuries

If any physical injuries result from the workplace violence incident, the manager or supervisor must also complete an Incident Report (Accidental Injuries and Work-Related Illnesses). See SPPM S25.20.

Manager/Supervisor/HRS/Police

The appropriate manager, supervisor, the campus HRS office, or the University or local police department is responsible for promptly investigating the incident and recommending appropriate action.

DEFINING WORKPLACE VIOLENCE

Workplace violence is any physical assault, threatening, or intimidating behavior, or verbal abuse occurring in the work setting.

Workplace violence may involve, but is not limited to:

Examples

Some examples of workplace violence include:

PROCEDURES

Immediate Threat

Any employee who perceives an immediate threat of bodily harm should:

Violent Incident

If the act or altercation constitutes an emergency, telephone 911.

Hostile Intruders

University Police have prepared special guidelines for extreme situations, i.e., when hostile intruders cause death or serious bodily injury, or when there is a real threat of death or serious bodily injury. Refer to the "Emergency Action Plan" information below or the attachments on 50.30.5-7. The guidelines are formatted to facilitate printing and posting on bulletin boards.

Reporting Incidents

Employees must report any incident of workplace violence to an immediate manager or supervisor. NOTE: Repeated unfounded complaints of workplace violence may constitute misconduct or employee abuse.

If the immediate supervisor or manager is the perpetrator of the violence, the employee reports the incident to the next level higher supervisor or to the campus HRS office.

The manager or supervisor must route a completed Workplace Violence Incident Report form to the campus HRS office. To obtain copies of the form, complete and/or print the blank master on 50.30.8.

Physical Injuries

If any physical injuries result from the workplace violence incident, the manager or supervisor must also complete an Incident Report (Accidental Injuries and Work-Related Illnesses). See SPPM S25.20.

Victims of physical injuries should be examined by medical personnel. Injuries should be recorded.

Additional Reporting Requirements

Students

In addition to routing the Workplace Violence Incident Report, report allegations of violent conduct by students or student workers to the Office of Student Affairs.

Faculty

In addition to routing the Workplace Violence Incident Report, report allegations of violent conduct by faculty to the Office of the Provost or the office of the appropriate vice president.

Criminal Activity

When suspected criminal activity is involved, the manager, supervisor or the campus HRS office must inform the appropriate vice president.

Incidents involving suspected criminal activity are to be referred to the University Police Department or the local police department for assessment and/or investigation.

Protection or Restraining Order

An employee who obtains a protection or restraining order that lists a University location as a protected area must immediately provide a copy of the order to his/her supervisor, the campus HRS office, and the University Police Department or local police department.

EMERGENCY ACTION PLAN

Hostile Intruder Response--Academic and Administrative Buildings

When a hostile person is actively causing or threatening death or serious bodily injury, University Police recommend that building occupants implement the following procedures.

NOTE: While the guide refers primarily to academic/administrative buildings, these procedures are also relevant to other common buildings on campus.

If caught in an open area such as a hallway or lounge, you must decide upon a course of action. Options include:

Hiding Make sure any hiding place is secure and not obvious.
Running



If you think you can safely make it out of the building by running, then do so. If you decide to run, do not run in a straight line. Attempt to keep objects such as, desks, cabinets, fixtures, etc. between you and the hostile person. Once outside, do not run in a straight line. Use trees, vehicles and other objects to block you from the view of the intruder. When away from the immediate area of danger, summon help in any way you can and warn others.
Playing dead If the person is causing death or serious physical injury to others and you are unable to run or hide you may choose to play dead if other victims are in the immediate vicinity.
Fighting Your last option if you are caught in an open area in a building may be to fight back. This is dangerous, but depending on your situation, this could be your last option.

If you are caught by the intruder and are not going to fight back, obey all commands and don't look the intruder in the eyes.

Once the police arrive, obey all commands. This may involve being handcuffed or keeping your hands in the air. This is done for safety reasons and once circumstances are evaluated by the police, they will give you further directions.

Hostile Intruder Response--Residence Halls

When a hostile person is actively causing or threatening death or serious bodily injury, University Police recommend that residence hall occupants implement the following procedures.

If caught in an open area such as a hallway or lounge, you must decide upon a course of action. Options include:

Hiding Make sure any hiding place is secure and not obvious.
Running



If you think you can safely make it out of the building by running, then do so. If you decide to run, do not run in a straight line. Attempt to keep objects such as, desks, cabinets, fixtures, etc. between you and the hostile person. Once outside, do not run in a straight line. Use trees, vehicles and other objects to block you from the view of the intruder. When away from the immediate area of danger, summon help in any way you can and warn others.
Playing dead If the person is causing death or serious physical injury to others and you are unable to run or hide you may choose to play dead if other victims are in the immediate vicinity.
Fighting Your last option if you are caught in an open area in a building may be to fight back. This is dangerous, but depending on your situation, this could be your last option.

If you are caught by the intruder and are not going to fight back, obey all commands and don't look the intruder in the eyes.

Once the police arrive, obey all commands. This may involve being handcuffed or keeping your hands in the air. This is done for safety reasons and once circumstances are evaluated by the police, they will give you further directions.

Hostile Intruder Response--University Grounds

When a hostile person is actively causing or threatening death or serious bodily injury on University grounds, University Police recommend consideration of the following options for those caught in exposed locations.

Running


If you think you can safely get away by running, then do so. If you decide to run, do not run in a straight line. Attempt to keep objects between you and the hostile person. Use trees, vehicles and other objects to block you from the view of the intruder. When away from the immediate area of danger, summon help any way you can and warn others.
Hiding If you decide to hide, make sure the hiding place is secure and not obvious.
Playing dead If the person is causing death or serious physical injury to others and you are unable to run or hide you may choose to play dead if other victims are around you.
Fighting Your last option if you are caught in an open area may be to fight back. This is dangerous, but depending on your situation, this could be your last option.

If you are caught by the intruder and are not going to fight back, obey all commands and don't look the intruder in the eyes.

Once the police arrive, obey all commands. This may involve being handcuffed or keeping your hands in the air. This is done for safety reasons and once circumstances are evaluated by the police, they will give you further directions.

Print the guidelines in the PDF version of 50.30.5-7
for distribution and posting as needed.

See the PDF form:
50.30.8: Workplace Violence Incident Report
Complete and/or print as needed.